Shipping and Delivery
Welcome to Webly Digital. As a platform dedicated to providing quality government exam preparation materials to aspirants across India, we primarily deal in digital products and services. This Shipping & Delivery Policy outlines the details regarding access, delivery timelines, and any applicable conditions.
1. Nature of Products
All our offerings—including study materials, test series, video lectures, mentorship programs, and strategy sessions—are digital in nature. No physical shipping is involved.
2. Digital Delivery
- Instant Access: Once your payment is successfully processed, the purchased content will be delivered directly to your registered account via our website or app.
- Email Notification: You will receive an order confirmation and access instructions on your registered email ID immediately after the purchase.
- Dashboard Access: All purchased courses and content will be available under your “My Courses” or “My Account” section on the platform.
3. Delivery Time
- Immediate Access (Automated): Most digital products such as test series, PDFs, and recorded video content are accessible instantly after payment.
- Scheduled Access: For live sessions or time-based course modules, access will be granted as per the predefined schedule mentioned on the course page.
4. Support for Access Issues
In rare cases, if you do not receive access within 30 minutes of purchase:
- Please check your spam/junk folder for the confirmation email.
- Ensure your account is logged in using the registered credentials.
- If the issue persists, contact our support team with your payment details.
📧 Email: vinay@weblydigital.in
📞 Phone: +7488527522, 9905573104
🕒 Working Hours: 10 AM – 6 PM (Monday to Saturday)
5. Physical Deliveries (If Applicable)
Currently, Webly Digital does not provide or ship any physical study materials. In case we launch any printed books or merchandise in the future, delivery terms (shipping carrier, timeline, and charges) will be clearly mentioned at the time of purchase.
6. Service Availability
Our services are accessible from anywhere in India, especially supporting aspirants from Bihar, Jharkhand, Uttar Pradesh, Rajasthan, and other states. A stable internet connection and a compatible device are required for accessing our digital content.
7. Changes to Policy
Webly Digital reserves the right to modify this Shipping & Delivery Policy at any time. Updates will be reflected on this page along with the revised effective date.
8. Contact Us
If you have any questions or concerns regarding our shipping and delivery process, feel free to reach out to us:
📧 Email: vinay@weblydigital.in
📞 Phone: +7488527522, 9905573104
🌐 Website: www.weblydigital.in